The quality of the voice that we have on an efficient
VoIP service is crystal clear but there can be
times when there are issues with the quality of voice offered by the VoIP
service. There is not just one single reason which is responsible for the
quality of voice on internet phone. There can be multiple problems or one or
two issues which may be responsible for poor call quality of your VoIP phone. Here
are some of the important issues discussed which jeopardize your phone usage
experience by distortion, noise and other disturbances in voice.
Internet
connection speed
Internet phone is
dependent on the speed of the internet connection. If you have a slower
internet connection, your phone’s voice quality will suffer for sure. Internet
connections vary in speed. Big VoIP services like Axvoice ensure that all their
customers know in advance which kind of internet connection will suffice for
them which would result in best phone performance. Always ask your VoIP provider
about the type of connection which would be sufficient enough to seamlessly run
their internet phone. Faster internet connection would mean greater speeds of
data transfer and fewer troubles using your internet phone.
Multiple
uses of internet
We all know that
internet connections in our home are used for many purposes. One of those
purposes is internet phone while there are many other uses. When we put one
internet connection simultaneously to multiple uses then our internet
connection bandwidth is distributed among different things running. This also
affects the quality of your VoIP service. Therefore, always ensure that you
have ample data transfer speed offered by your internet connection to even
carry out multiple tasks without any hindrances.
Loss
of data
There are times when
the network crashes occur. This usually happens when the phone network whose phone
service you are using starts getting more data that it can handle. Initially
the data starts getting queued but when the overload keeps flowing in, the
network crashes, which also results in poor voice quality. A reliable VoIP provider
should be able to take care of that problem as well by improving the
infrastructure and data handling capacity of its network rather compromising
the phone call quality.
Poor
VoIP hosting
Hosted VoIP solutions
are provided by different internet phone services. Most of the businesses opt
for hosted VoIP solutions to save cost. Many of these hosted VoIP solutions
providers outsource their web hosting to third parties and most of these third
part web hosts offer poor quality services with slow servers. This also results
in decreased voice quality of the phone calls made.
VoIP
phone settings
VoIP phone settings
also play an important role in having great voice quality. Sometimes the
internet phone has been set at a very poor voice quality which results in lower
quality voice. The other reason for poor voice quality can be the mismatching
of the internet connection speed with that of codec. Some VoIP phones
automatically detect that settings while others need to be adjusted manually to
work with a particular type and speed of internet connection.
